Tuesday, August 7, 2018

Day 87 - On to Rapid City - finally


Day 87 - More frustrations but we make it to Rapid City

The morning is a waiting game - nobody has any idea what time the new air conditioner will arrive and Connie, who ordered it, has taken the day off.  This, as we'll discover later, will cause us lots of problems since nobody at this business bothers to tell anybody else what they've done.

We take advantage of the "free" morning by doing the laundry and by about 1pm the new unit has finally arrived and Justin and his team are ready to start work.  We bring the cats inside the shop and then discover nobody is now working on our RV.  Apparently somebody else is locked out and this takes precedence over us.  Quill is her usual silent type, but Cosette makes it very clear she's not happy about a second day in the carrier.  Shirley, in the office, tells us it will take a long time to install the new air conditioner and we tell her we're going down to the museum in Moorcroft.  She applauds this choice.  Unfortunately we have to leave the cats where they are.

The Texas Trail Museum is actually more of a history museum for the town of Moorcroft, but no less interesting for that.  Cynthia, the curator, is a wealth of information.  The trail did come through town and many cattle passed through on their way to the railroad to the north. 

We browse the exhibits.  We see the World championship Saddle Bronc Saddle that Robert Etbauer won in 1990.  This is cool as we were actually in the arena for the National Finals Rodeo that year when he won it.  He and his brothers Dan and Billy were all among the top contenders when we followed rodeo with a passion.  We didn't know they came from this area.

I'm amazed to see that the Moorcroft Lions Club was chartered in 1924, only 6 years after Lions International was founded,.  Most of the clubs in those days were in big cities, but this little railroad town had a thriving club!  They've done a lot for the community over the years.  We spend over 2 hours at the museum and then stop at Donna's Diner for a Cynthia-recommended ice cream before returning to Gillette.

The next half hour is not very pleasant.  The RV has its new air conditioner and the cats are glad to see us.  Vicky had worked out with Connie and the insurance company that they would bill the insurance for the labor.  (They already made us pay in full for the unit before they would even order it!).  As I mentioned, Connie has taken the day off.  Neither Justin nor Shirley will accept what we tell them. They can't get Connie on the phone at home and the insurance adjuster has gone home, so they insist we pay them in full.

We finally get Phil, one of the owners, involved but this doesn't help much as he discovers they had under-billed us and wants even more money.  He does make a couple of adjustments but we can't leave until we pay them.  To make it worse, Shirley tells us it's our fault the insurance is closed because she told us it would only take Justin 2 hours. As I've already said, she told us it would take "a long time" and nobody ever called us to tell us the unit was ready.

My verdict on Eastern Motors and RV?  The work appears to be good.  We haven't had to use the new a/c unit yet but we have been through a lot of rain and have no leaks so far.  However, their staff members don't talk to each other, and they don't trust either their customers or insurance companies.  If there were another RV repair place in the area (which there isn't) I would go to it.

So it's 6pm.  We get the cats back in the RV, give them some water and hit the road.  Vicky drives the RV and is delighted to find that the new stabilizers we bought at the convention have made a huge difference in the handling.  I know this without her telling me since I've been following in the loaner car and she's been driving (legally) at up to 70mph.  Previously she seldom went above 50!

The 135 miles to Rapid City go by quickly.  We find Camping World with no problem.  They told us they have concrete pads for RVs in their parking lot and if one is free we're welcome to use it.  We do find one, back in and get a pleasant surprise.  The pad has water and electric hookups!

Did I mention that we've been having problems with the door?  It you don't slam it, it doesn't always close.  Well, Vicky comes out of the RV to help me with the hookups.  As we do this we talk to a man walking a dog.  When I go back to check the electricity is working OK I find the door wide open and no cats in the RV!  Here we go again! 

We find them easily - Cosette is under our RV and Quill is behind the next one.  But there's no way they are going to let us catch them until they're done with exploring.  After a frustrating half hour we give up and wait for them to come back of their own accord.  Sure enough, after a while we hear Cosette meowing at the door.  Quill is still among the missing but when I go out later I find her, still behind a neighboring RV.  This time she condescends to let me pick her up and bring her home.

A frustrating day, but as Shakespeare put it "All's well that ends well".

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